Payment Policy

Effective Date: June 9, 2025

1. Accepted Payment Methods

We accept the following secure payment options:

  • Visa
  • MasterCard
  • American Express (Amex)
  • Discover
  • Diners Club
  • Maestro
  • Apple Pay / Google Pay (if available)
  • Shop Pay 

All transactions are processed in GBP (£).

2. Secure Transactions

Your payment information is handled securely. We use trusted third-party providers such as Shopify Payments, Stripe to process all payments with end-to-end encryption and PCI-DSS compliance. We do not store any credit card details on our servers.

For more information, please refer to our Privacy Policy.

3. Payment Process

To complete your purchase:

  • Add items to your cart and proceed to checkout.
  • Enter your billing and shipping information.
  • Select your preferred payment method.
  • Submit your order securely.

Your payment will be captured at the time of order confirmation. Once payment is approved, you will receive an order confirmation email. If your payment fails or is declined, the order will not be processed.

4. Billing Verification

To prevent fraud and ensure secure transactions, some orders may require additional identity verification. If needed, our team may contact you before processing your order.

5. Contact Information

If you have questions about payment, please contact our customer service team:

Company Name: Hola Scaling Sociedad Limitada
Registered Office: Calle Franchy Roca 5, 3º, OFICINA 16, Las Palmas 35007, Spain